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Over the next few weeks, we will be featuring the members of our dynamic team who, in their own way, help injured clients and their families plan for a secure financial future. Today the spotlight is on Jessica McDowell​, operations associate at Milestone. We asked Jess a few questions about working at Milestone and life outside the office. Read on to learn more about her!

How do you help Milestone’s clients?  

I handle the day to day operations of the office, including qualified settlement fund operations, printing and depositing checks, drafting letters, sending and receiving mail, and communicating with clients.

What is the best part of your job? 

Getting to work with such an awesome team every day.

What is your favorite thing about working in Buffalo? 

The people here. Everyone is so nice, and I love being downtown; it’s such a great atmosphere.

What makes you a good party guest?

I laugh at just about everything.

What is your “walking down the street” song? 

Waiting on the World to Change by John Mayer.

If you were an ice cream flavor, what would you be?


What is your personal mission statement? 

To love and honor God, to love others, and to create a life for myself and my family that encourages love, constant learning, and the freedom to live life to the fullest.