Having over 20 years in the legal industry, Kristen Whalen brings a wealth of knowledge to the settlement planning world. As Director of Operations at Milestone, Kristen is responsible for the day-to-day running of the business. She manages processes, efficiencies, quality control, and policies in order to facilitate accelerating development and long-term success. She enjoys interacting with employees on all different levels of the company and constantly learning new things.

Prior to Milestone, Kristen received a B.S. in Legal Studies from Bay Path University in Massachusetts, and has served in roles such as Senior Case Manager for a national settlement planning firm, Paralegal in boutique law firms, and Operations Manager of a law office. Outside of work, Kristen enjoys making memories with her family, and she hopes to own a vacation home in the near future.