Through Pathway, Milestone has digitized every step of the post-settlement process – from release administration to payment. Pathway navigates claimants through all post-settlement tasks—signing their paperwork, uploading additional information, and preparing data for lien resolution administrators—all in the platform.
https://www.youtube.com/watch?v=wKlrDeSZOGY
Why digitize settlement administration?
Shorter case duration
Law firms streamline the post-settlement process and get everyone paid faster by weeks or months.
More transparency
A dashboard provides firms with real-time data on clients’ progress and payments, fee payments, lien resolutions, claims and forms, and more.
Better communication
Our solutions team assists claimants whenever needed, responding to inquiries within 24 hours via email, phone call, or text message.
Flexibility in payment
Law firms have choices when it’s time to receive their fees.
How Pathway works
- Milestone sends a customized text message or email to claimants with instructions to log into Pathway. Upon entering Pathway, they see an outline of the steps required and complete them one by one.
- Claimants complete release questionnaires, lien questionnaires, settlement statements, and any other settlement documents, right in the platform.
- Pathway is fully customizable to align with any litigation. Milestone curates and transmits all documents and data securely.
- Firms get real-time access to data and daily reconciliation reports on clients’ post-settlement activity.
”Pathway makes my life easier by handling the entire settlement distribution process. We’ve gotten great client feedback too; clients can easily navigate Pathway and manage signing final paperwork and arranging payments all on their own, they don’t even need to call me to ask questions!
AdrianParalegal whose firm uses Pathway
”Milestone's innovative Pathway platform streamlines the entire settlement process. We easily paid over 100 clients through Pathway, saving my firm 3-4 months of work, which is invaluable! Pathway is an indispensable tool for legal professionals that increases client satisfaction through the settlement processes.
LauraAttorney whose firm uses Pathway
